Social Marketing in Action

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About this book

This textbook provides students with real-world social marketing case studies from different countries and regions around the world, taking learners from classroom theory to practice. The primary objective is to clearly portray to students distinct, identifiable steps that are essential for successful social marketing campaigns. Core social marketing practices are applied to each case to help students master social marketing principles and apply them to their own real world social marketing activities in order to affect positive social change.

This textbook first provides the tools necessary to understand the effective applica- tion of social marketing, and then offers 24 case studies exemplifying effective social marketing efforts from all around the world. Specifically, Part I clearly and concisely explains the principles of social marketing in five chapters:

• Upstream vs. downstream social marketing, SWOT, competition

• Fundamentals of social marketing, ethics

• Formative and Evaluative Research

• Theories applied in social marketing

• A historical perspective on social marketing

Part II features 24 social marketing case studies that demonstrate the application of social marketing principles. All 24 cases follow a consistent structure that includes:

• Objectives • The 4 P’s

• Target audience • Evaluation

• Barriers and benefits • Discussion

This format allows for students and professors to easily and effectively select individual cases and compare between cases. This textbook also allows instructors to encourage critical thinking by having students compare and contrast not only the cases themselves, but the applications used. In addition, teaching guides with answers to discussion questions, suggestions for activities inside and outside of the classroom and further readings are available to assistprofessors in teaching from this book.

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Table of contents (30 chapters)

Front Matter

Pages i-xxix

Understanding Social Marketing

Front Matter

The Big Picture in Social Marketing

The Fundamentals of Social Marketing

Pages 23-44

Research and Evaluation in Social Marketing

Pages 45-57

Theory in Social Marketing

Pages 59-78

A Brief History of Social Marketing

Pages 79-89

Social Marketing Cases: Social Welfare

Front Matter

Pages 95-95

Fun Ways to Engage with Rail Safety Through the Dumb Ways to Die Social Marketing Campaign

Pages 93-110

The Second Life of Food: When Social Marketing Bridges Solidarity and Waste Prevention

Pages 111-126

The Bank of Cancer Research: Applying Social Marketing to Provide Sustainable Funding for Cancer Research

Pages 127-139

VCW for Social Impact in a Developing Country: Personal Development and Entrepreneurship in a Leadership Academy

Pages 141-162

Operation Red Nose: Providing a Safe Holiday Ride and Raising Money for Charity Through Social Marketing

Pages 163-174

Social Marketing for the Reduction of Tax Evasion: The Case of Electronic Invoicing in Portugal

Pages 175-186

Worn Wear: Better than New—How Patagonia’s Social Marketing Campaign Enhances Consumers’ Responsible Behavior

Pages 187-201

Social Marketing Cases: Health

Front Matter

Pages 211-211

Inculcating the Handwashing Habit Through Social Marketing Among Poor Children in India

Pages 205-219

Social Marketing Campaigns for Healthier Eating Habits in France: VIF and “LES BONNES PORTIONS” (The Right Portions) Campaign Against Childhood Obesity

Pages 221-236

Smile Train India: A Social Marketer Targeting Cleft Lip/Palate as a Socio-Medical Issue

Pages 237-246

Enhancing Existing Communication Channels for Large-Scale Health Interventions: Making Every Contact Count in the United Kingdom

Pages 247-256

Editors and Affiliations

Dhillon School of Business, University of Lethbridge, Lethbridge, Canada

Faculty of Economy, Business and Tourism, University of Las Palmas de Gran Canaria, Las Palmas de Gran Canaria, Spain

About the editors

Debra Z. Basil is a Professor of Marketing in the Dhillon School of Business at the University of Lethbridge, Canada. She is co-founder and current Director of the Institute for Consumer and Social Wellbeing. Debra has a PhD in Marketing from the University of Colorado at Boulder, USA, and a BBA in Business with a Marketing Concentration from the University of Washington, USA. She conducts research at the nexus of consumer and corporate wellbeing. Much of her work focuses on cause-related marketing, nonprofit organizations, and consumer response to corporate social responsibility.

Gonzalo Díaz-Meneses has a Ph.D. in Economy (ULPGC), an MBA (UB-EAE), an MSC in Market Research (UNED), a Diploma in statistics (UNED), a degree in Sociology & Politics (UCM), and a degree in Geography and History (UCM). He is a devoted lecturer of marketing, consumer behaviour, and market research for tourism at the University of Las Palmas de Gran Canaria, in Spain. He has publishedmore than 30 papers on the fields of social marketing, environmental issues, and tourism. He is the executive secretary of the International Association on Public and Non-Profit Marketing Association.

Michael (Mike) Basil is a Professor at the University of Lethbridge in Alberta Canada. He received his PhD from Stanford University. Mike’s research has been primarily in advertising, celebrity effects, and social marketing. He has worked with Porter Novelli and the U.S. Centers for Disease Control and Prevention on the topics of alcohol, tobacco and food choice. Most recently Mike has become interested in the role of experiences in enriching people's lives, including fine dining, travel, and recreational activities.

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